Holy Basil Parramatta Claim this business

Deepak John Jon Google

4 months ago

I had a really disappointing experience at Holy Basil. Right from the start, I was seated directly under an air conditioner blasting cold air onto my face and ears. When I asked to move, the first waiter simply shrugged it off and didn’t help. Thankfully, another staff member was more accommodating and moved me to a better seat. I’ll give service 4 stars for that effort. The atmosphere itself is quite nice, but unfortunately, the food was a major letdown. - The chicken feet salad had an overpowering, unpleasant fish sauce smell and taste. A light sear on the chicken feet could have improved it significantly. - The Thai coffee tasted good, but it was overloaded with ice easily 30% too much, which diluted the experience. - The crab fried rice lacked the usual chilli kick you’d expect from a chilli basil dish. Worse, the crab didn’t taste fresh. - The soft shell crab initially seemed okay, but I could tell it was borderline fresh. Unfortunately, not long after getting home, I had a severe stomach upset. Overall, this was a really poor experience, and I wouldn’t recommend it. There are plenty of great options in North Parramatta and Kellyville this place doesn’t come close.

Sabin Subedion Google

3 months ago

Great food!!! and service was also amazing. 5 mins wait time. No pre booking. There were 5 people in front of us but we only had to wait for 5 mins. You give you name and phone number. They call you when your table is ready.

Charlotte Wiloon Google

4 months ago

The food and service was 10/10!! The staff were welcoming and hospitable and the way the place is set up gives an ambiance that transports you straight to the heart of Thai cuisine. The food was next level: i can confidently say one of the best Thai places in parramatta !!

Inspirational Hunteron Google

6 months ago

We found ourselves in Parramatta on a Tuesday night & wanted to get some food and found this amazing Thai restaurant on the banks of the Parramatta river. Its decor is very pretty and has a nice outdoor area to eat underneath umbrellas. The seats are plush purple velvet and you have a second level to sit at upstairs if you want. We ordered Thai beef salad and the duck yellow curry. It was all super delicious with a nice atmosphere of modern music if a little loud. Highly recommended!!

Mel Kon Google

4 months ago

Solid three-star rating overall. Appreciated walk-in service on busy Tuesday evening. Good range of vegetarian fare. Standard service. Very noisy! Bathroom facilities onsite, including upstairs.