M Brothers Family Restaurant Claim this business

Inagendji Douon Google

a year ago

I’ve been coming to M Brothers Kebabs once a month for years, and the meat has always been the highlight—fresh, thinly sliced, and full of flavour. But this visit was a real letdown. I arrived at 12:45 pm, during lunch, but the place wasn’t busy. I dined in and expected the same quality I’ve always enjoyed. Instead, what I got was dry, thick-cut, reheated meat that tasted like cardboard. It was clear it had been sitting there for a long time before being served. The usual tenderness and juiciness were completely missing. The saving grace was the bread, rice, and sauce, which were still good, and the staff were friendly as usual. The portion size was fine, but the meat was so disappointing that I couldn’t even finish my kebab—something that has never happened before. I’d normally rate this place highly, but this time, it’s a 5/10. I really hope this was just an off day and not a sign of a drop in quality. If this happens again, I might have to find another kebab spot.

Suraj Shresthaon Google

a month ago

Staffs are rude. They call themselves Turkish restaurant. Don’t even know how to make Gozleme. I can cook better them. Not worth it

Kenji San (The Kenji Diaries)on Google

2 years ago

In a competitive environment like the main food street of Auburn (Auburn Road) - one needs to differentiate where they can. I think they do well enough to the point where I always find myself coming back. A few key points from me: - Customer service - spot on (always treated well). It's a tough gig (given the fast paced nature there) but they manage well. This was clear when you see the owner / manager come by and also make sure the food items are up to standard. - Display up front: whether you want a quick snack (pide or pizza) (definitely handy if I want a quick feed); - Display of charcoal cooking: Or if you have time to dine in, watch your Adana cooked up front; - My standout is the chicken burger for $8 (used to be $6 but of course everybody has been impact by inflation lately) and the taste at that price point is 5/5. I've had more expensive burgers in this suburb and elsewhere - but pound for pound - this is my go to burger. - they have dine in options both inside and outside too (definitely handy on the warmer days and the cooler nights). It's a place that should have more recognition that it currently has. Definitely give them a go. Further Edit: Just had their Adana Kebab - great stuff - loved it. We were served the dips with bread whilst it was being made and within 10 minutes or so the Adana came. Well done guys (I now know two good places in Auburn which produce good Adana and have excellent service). 👏🏻👏🏻

khaja kaleemuddinon Google

a month ago

I had a very disappointing experience at M Brothers Family Restaurant on Auburn Rd. The service was extremely poor and unprofessional. Firstly, no one was properly attending to customers. I had to wait a long time just to place my order, while the staff member was busy on his phone talking instead of doing his job. It felt like customers were not a priority at all. What was even more frustrating was that the staff was not responding to delivery drivers either. They were waiting around without any clear communication, which shows a complete lack of coordination and professionalism. Even after placing the order, the delay was unreasonable. To make matters worse, once my takeaway order was ready, I was completely ignored. There was no communication, no urgency, and no basic customer service. This kind of behavior is unacceptable for any restaurant. Customers expect at least basic respect and timely service, but this place failed badly in all aspects. Overall, very poor service, lack of professionalism, and a frustrating experience. I would not recommend this place unless they seriously improve their staff behavior and customer service.

naresh kumaron Google

6 months ago

I asked to take out capsicum from the salad but u guyz also took olives n leafy greens also very disappointed coz u guyz didn't follow the instructions but still giving u 5 stars coz food is tasty. Hope u guyz follow the instructions next time